The Complainant should approach an appropriate forum for redressal of his regarding misbehaviour of employees of the Post office towards the public.

Shri S.P.Singh, the Applicant filed an RTI application dt.27.8.08 with the PIO, DoP, Meerut Cantt requesting for action taken against various complaints lodged by him at Sub Post Office on 19.4.08 regarding the misbehaviour of Postal staff against public. On not receiving any reply, he filed an appeal dt.5.1.09 with the Appellate Authority. On still not receiving any reply, he filed a complaint dt.10.8.09 before CIC The CIC vide its order. dt.30.10.09 directed the PIO to provide the information by 30.11.09 and to show cause in writing for the delay in furnishing information by 4.12.09.

The Bench of Mrs. Annapurna Dixit, Information Commissioner, scheduled the hearing for December 10, 2009. Shri U.P.Gangal, Sr. Post Master representing CPIO and Shri Ravi Goel, Office Assistant represented the Public Authority.  The Complainant was present during the hearing.

Decision

Sr. Supdt. of Post Offices, Meerut Division, Meerut submitted an explanation in response to the show cause notice statimng that the RTI application was received on 29.8.08 and that reply was provided on 3.9.08 reminding the Complainant that information sought in the RTI application in the instant case has already been supplied to him vide letter dated 22.7.08 and also informing him that he can post letters under UPC at any Post Office in Meerut Division. When the Commission queried as to exactly what further information the Complainant is seeking , the Complainant replied that he does not want any information and that he wants action to be taken against the Postal Department officials for having misbehaved with him.

The Commission on review of the explanation, observed that information has been provided on time and drops the penalty proceedings against the PIO. The Complainant is advised to approach an appropriate forum for redressal of his grievance regarding misbehaviour of employees of the Post office towards the public.

CIC Decision No CIC/AD/C/2009/000776 dated 10.12.2009